At our practice, we understand the importance of making healthcare more accessible and convenient for our patients. That’s why we are offering the option to view your medical records and request repeat prescriptions online. But before you sign up for this service, there are some key things to keep in mind.

What you need to know:

• You will need to verify your identity to access your medical records online.
• You will be responsible for keeping your login details and password safe and secure.
• If you suspect that someone else has accessed your record, change your password immediately or contact the practice for assistance.
• Due to GDPR, we may not be able to offer online access to all parts of your medical record.
• You may see information that you find upsetting, such as abnormal test results or bad news. If you need support or clarification, please contact the practice for assistance.
• It’s up to you whether or not you share your medical information with family members or caregivers. However, it’s your responsibility to keep that information safe and secure.
• If you feel pressured or coerced into sharing your medical information with someone else, it’s best not to register for access at this time.
• If you notice any errors or information that does not pertain to you in your medical record, please log out immediately and contact the practice as soon as possible.

At our practice, we want to make sure that you have access to the information you need to manage your health. If you have any questions or concerns about accessing your medical records online, please don’t hesitate to contact us for assistance.