Prescriptions
How to request your repeat medication
If you need to request medication or appliances, there are a few ways you can do so. You can choose any of the following methods:
- Use the NHS app or SystmOnline.
- Submit a repeat prescription request through our online consultation service (Klinik).
- If you are unable to request medication or appliances online, please drop off your repeat prescription slip at the post box located on the right-hand side of our main entrance.
It is our policy to only accept written requests; telephone requests will be refused.
N.B You can view and print a list of your repeat prescriptions with an online services account.
How long will it take to issue my request?
- Online requests will be issued within 3 working days.
- Paper requests will be issued within 5 working days.
We will contact you as soon as possible if there is a problem with your request.
Medication Reviews
We are keen to ensure that patients with ongoing medical problems are monitored regularly.
If you have been advised by the surgery that your medication review is due, please use our online Medication Review form or inform reception. This will allow the dispensary to arrange for a pharmacist to subsequently carry out a medication review – they may not need to call you to undertake this.
We will not leave you without your medication unless the clinical risk outweighs the benefit.
If you are unable to order medications online because of an overdue medication review, you can request your medications through our online consultation service (Klinik). If you are using SystmOnline, you can submit a custom request. This is located beneath the tick boxes where you would normally request your medication.
Dispensing
Dispensary opening times:
- Monday 08:00 am to 12:30 pm & 14:00 pm to 17:00 pm
- Tuesday 08:00 am to 12:30 pm & 14:00 pm to 17:00 pm
- Wednesday 09:00 am to 12:30 pm & 14:00 pm to 15:00 pm
- Thursday 08:00 am to 12:30 pm & 14:00 pm to 17:00 pm
- Friday 08:00 am to 12:30 pm & 14:00 pm to 17:00 pm
Dispensing of prescriptions is available for patients who reside in some of the surrounding villages. A list of such villages is available by contacting reception through Klinik.
Electronic Repeat Dispensing (ERD)
If you or someone you care for regularly uses the same medicines, you may be able to benefit from electronic repeat prescriptions. This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.
Prescription Fees
View the cost of prescriptions on the NHS website. You can also find out if you are entitled to free prescriptions.
If you collect your medication from our practice and are not eligible for free prescriptions, you can pay by cash or card.
Drum Reviews
You may be asked periodically to complete a short questionnaire regarding your medications and their usage. This information is used to provide better care for our patients as well as to flag any concerns for our doctors.
Local Pharmacies
- Britannia Pharmacy
4 Market Square, SG19 1HU - Britannia Pharmacy
5 Market Square, SG19 1HU - Lloyds Pharmacy – Inside Sainsburys
Bells Brook, SG18 0NA - Lloyds Pharmacy
17 Market Square, SG19 2NP
Dispensary Opening Times
Monday – Friday
- 08:00 – 12:30
- 14:00 – 17:00