When using the online services, you will be able to see the time of any upcoming appointments that you may have.
If you have booked a telephone appointment, you will not receive a call at an exact time. There are many reasons for this – including other phone calls taking longer than expected, emergencies, etc.
If you have an upcoming telephone appointment, please keep your phone with you at all times – ready to answer our call. If you, for any reason, miss our call – we will try our best to call you again but cannot guarantee this.